Frequently Asked Questions

Our payment is officially supported by shopify payment, which supports shop pay, apple pay, Google pay and multiple credit cards.We can not receive the Cash. 

No, you won’t. We cover all import taxes and customs duties for your order. The price you see at checkout is the final amount you pay – no hidden fees or surprise charges upon delivery.

We ship all orders under “DDP” (Delivery Duty Paid) terms. This means we legally guarantee full payment of import fees on your behalf. You’ll receive your package smoothly without delays or requests for payment from local customs.

As a customer-focused brand, we simplify global shopping. While others shift fees to buyers (known as “DDU”), we absorb these costs upfront. You pay nothing extra – we handle everything.

Extremely unlikely. Over 99.5% of our shipments clear customs smoothly thanks to:
✅ Pre-Clearance System: We pre-process all documentation with global carriers
✅ HS Code Optimization: Legal classification as “non-firing replica toys” (HS 9503.00)
✅ Regional Compliance: Packages include localized compliance statements for EU, US, ASEAN, etc.

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